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Expectancy violations theory

theory that sees communication as an exchange of behaviors, where one’s behavior can be used to violate another’s expectations, which can be perceived positively or negatively depending on an existing relationships

Pronunciation
/ɪkˈspɛktənsi vaɪəˈleɪʃənz ˈθɪri/
/ɛkˈspɛktənsi vʌɪəˈleɪʃnz ˈθɪəri/