social skill
any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways
empathy
capacity to understand or feel what another person is experiencing from within the latter's frame of reference
emotional competence
psychological skill
adaptability
feature of a system, process, person or organization to change to cope with changes in environment
tact
sensitivity to social cues
Cultural agility
management term
politeness
practical application of good manners or etiquette so as not to offend others
cross-cultural competence
set of congruent behaviors, attitudes, and policies that enables effective work in cross-cultural situations
communication
act of conveying intended meaning
perspective-taking
the act of perceiving a situation or understanding a concept from an alternative point of view