procedure
defines how to implement one or several activities of a business process, identifies the sequence of steps, and specifies for each step what needs to be done, when, and by whom
en-US/pɹoʊˈsid͡ʒɚ/
en-GB/pɹəˈsiːd͡ʒə/
defines how to implement one or several activities of a business process, identifies the sequence of steps, and specifies for each step what needs to be done, when, and by whom