business process
collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers
en-GB/ˈbɪznəs ˈpɹəʊsɛs/
en-US/ˈbɪznɪs ˈpɹɑˌsɛs/
collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers